HelpWhen something goes wrong

Get help from a person

Send us a message from inside Anterra; we attach what we need to understand the problem, and you see it first.

Choose Help → Contact support from any page. Tell us what happened in your own words. We offer to attach a short diagnostic report: the page you were on, your browser, your app's recent builds and any errors. You see exactly what's in it before you send, and it never contains passwords, keys or your app's data.

With it, support can replay a build step by step to see what went wrong, without asking you to repeat everything.